Anecdote-driven empathy is not effective in telling us fully what a concept would do for us. Before anecdotes, answer the following questions:
- What context is necessary for understanding the concept?
- What is the thumbnail definition for the concept?
- What is the full definition of the concept?
- When should this concept be used?
- What happens when the concept is not used, when it should be used?
- When should it not be used?